Don’t just go to A&E

Don’t just go to A&E if it’s not a serious emergency – find the right service – it may be quicker, and even closer to your home. Using the right service means you don’t spend hours waiting in A&E and treatment can be given quicker to those really in need of urgent care.

Self Care


Cough or cold

Sore throat

Make sure your medicine cupboard is stocked up. To find the right treatment, use the free Health Help Now App or visit

Click before you go




Minor Injuries

Croydon Pharmacies can give you advice on common illnesses and medicines to treat them. Find your nearest Pharmacy.

Your GP

If you have any illness or injury that won’t go away, make an appointment to speak to your GP. Find your nearest GP.

Call 111 for Out Of Hours GP Services.

Call 111

Unsure / Unwell

Confused / Need to know

When you need medical help fast but it’s not a 999 emergency, NHS 111 is able to assess your need and book an appointment with the right service for you.

GP Hub

If you can’t get an appointment with your GP call NHS 111 for an assessment or to book an appointment, if necessary, with a GP hub 8am to 8pm every day , all year round.

A&E or 999

Blackout / Blood loss

Broken bones

In serious or life-threatening situations, emergencies, and for broken bones, go to the Urgent Care Centre, Accident & Emergency or dial 999